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Edwardsaus
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cancelling

How do i cancel my virgin monthly sim only mobile phone?

Recently relocated to Australia and the network does not work here. Can i contact them anyway other than by phone - e.g. email?

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Forum Team
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Re: cancelling

Hi Edwardsaus, 

 

Thanks for your post and welcome to the forums. It's really great having you on board with us in the Community Smiley Happy 

 

Virgin Mobile is a UK service and therefore wouldn't work in Australia unless you are using the Roaming Feature. 

 

To cancel the service you would need to speak to the team on +44 7953 967 967. They can then get the service cancelled for you Smiley Happy

 

Let us know how you get on. 

 

Thanks,

Kath_F
Forum Team

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