on 05-10-2021 10:45
Hi, I am having a similar problem to others I have seen posting on the board and Emma from Virgin said she could help. I am trying to access some important voicemails from Spain. I don't think I've ever set up a PIN because I didn't know I had to. Can you help please?
Thanks
Sally
on 05-10-2021 10:51
Hey @Sal48,
Welcome to the community and thanks for taking the time to post here on our forums.
I can help you get access to your voicemail but we would need to confirm your details via a private message that I will drop over in a moment.
Please look out for the message and we can get started.
Regards,
Steven_L
on 05-10-2021 10:53
Thanks Steven, where will I see the message?
on 05-10-2021 11:08
Thanks for confirming your details via private message @Sal48.
I have been able to reset your password as you have confirmed your correct details, you should receive this by text message in the next few moments.
Regards,
Steven_L
on 05-10-2021 13:15
Have you got the text message yet Sal48? ^SL