Virgin mobile verification email not coming through

[Mir_7890]

I registered for my Virgin mobile account but the email verification hasn’t came through even after re-sending it 3 times. I’ve checked spam/junk and it’s not there 

[Alex_RM]

Hi Mir_7890,

Thanks for posting and welcome to our community 🙂

Can you confirm if it's been over 24 hours since you tried to register?

Alex_Rm

[Mir_7890]

It’s been under 24 hours, is there a chance it will still arrive in my inbox by tomorrow?

[Alex_RM]

Yes,

It can take up to 24 hours if you can please keep us posted 🙂

Alex_Rm

[Mir_7890]

Hi there it has now been more than 24 hours, and still no email not in inbox or spam/junk. Is there anyway this can be resolved?

[Alex_RM]

Thanks for confirming Mir_7890,

So I can help further I'm going to need a few more details from you, I've popped you over a private message for this (purple envelope, top right hand corner)

Alex_Rm