Virgin bill for mobile I don't own

[DianneC1946]

Received a bill from Virgin Mobile for a mobile I don't own - I'm with EE but have landline and broadband with Virgin. Noway of contacting  Virgin either by 150 on landline or online help as problem isn't listed.

[Tom_W1]

Hi @DianneC1946, thanks for your post although I'm sorry to hear of your concerns.

I'll need to pop you a PM to try and identify what's happened here and looked into the specifics of this.

Please expect the PM to arrive shortly and respond when you can!

Many thanks