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Up to speed
Message 1 of 2
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Virgin Mobile site so slow

I just went onto my mobile account to check back call details but it was so slow that I went to hard copies of old bills and checked the info there. Found what I needed.

Returned to PC and it STILL hadn't brought up my bill details.

Abysmal! 😠


PS, other websites working fine.

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Forum Team
Forum Team
Message 2 of 2
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Re: Virgin Mobile site so slow

Cheers for letting us know @El_Defensor - sorry that the site was being a bit slow over the weekend. 


We'll be sure to check it out and feedback if needed. I have checked today on Chrome and seems to be working ok. 


May we ask what browser you were using and if you had the same issue when trying to access your account via the YourAccount mobile app? 


Hope everything is working better for you know though - please do pop back if you need anything further. 



Katie - Forum Team

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