Hi there I'm a Virgin customer with 9£ monthly sim plan and I've seen that now you're offering 5GB for the same price. I tried to order a new one but a message saying that I needed a new number prompted on the screen. Is there anyway to upgrade my plan keeping my current number? It's a fantastic deal and I would like to get it. Thank you very much.
Re: Virgin Customer New SIM Keeping my current number
22-01-201812:35 - edited 22-01-201812:36
i did similar a while ago - ring 789 from your mobile and follow the prompts to thinking of leaving - dont worry about that they do much more - be sure you agree with what they are offering and if its what you want then accept
they may not be able to do the deal you have seen - if not they may have others - when i did it it was actually a better deal they offered
i kept my old numbers - i did get new sims because i was upgrading from 3g to 4g - had i not been doing that they said they could do it then and there