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ColinS2
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Upgraded SIM

I've installed my new 4G SIM into my iPhone 5, but now the phone has stopped working.  I did get a momentary display showing 3G when I turned it on, but then it went dead.  I read on the web that iPhone 5 doesn't do 4G in the UK except with the EE network.  I've tried to go back to the 3G SIM but that's no good either!

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Forum Team
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Re: Upgraded SIM

Hi ColinS2,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your new 4G SIM card. Has this been sorted out for you since your post?

If you are still having a problem with this, please send a private message to me with your name and mobile number, so that I can look into this further for you.

To PM me, simply:

  • Click on my forum name on the left of this post.
  • Go to my profile.
  • On the right had side, select the 'send me a message' option.

 

Kind Regards,

Terri

Virgin Media Forum Team

 


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