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Unexpected bill from £0 contract

FeeBee1
Joining in

Can a virgin media staff member contact me re mobile phone bill when no phone registered.

2 REPLIES 2

Tom_F
Forum Team (Retired)
Forum Team (Retired)

Hi FeeBee1, thanks for getting in touch.

 

Sorry to hear about the unexpected bill. So we can look further into this for you I will contact you via PM - just look out for the purple envelope icon so we can confirm the details, and we'll do all we can to help.

 

Tom

Tom_F
Forum Team (Retired)
Forum Team (Retired)

Thanks for getting back to me to let me know this is sorted now @FeeBee1. Please don't hesitate to get back in touch if there's anything else we can help with.

 

Tom