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Sjane19992
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Underwriting team - JOKE!!

Virgin I'm appalled at your service! 

2 days I have been trying to find out where my damn order is!! No one on the phone can seem to find it.. But people on chat can.. But can't give me any update! 

A member of virgin staff took my bank details yesterday to do an order next apparently nothing exists! 

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Superuser
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Re: Underwriting team - JOKE!!

Do you honestly expect the service to better AFTER they have had your money?

Might be time to look for another provider.


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Moderator
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Re: Underwriting team - JOKE!!

Hi there Sjane19992, welcome to our forums.

 

I'm sorry to hear of the issues you have been having with this.

 

i'm going to send you a private message so this can be checked further.

 

Thanks

 

Nathan B

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