on 15-03-2023 07:45
Hi there
My mobile services have been barred, how do I get them unbarred? I've paid the outstanding amount into my account, waited 24 hours but nothing. Each day I sign back in to check and it says says I'm barred again.
Regards,
Will.
on 15-03-2023 08:28
Hey wbratton, thank you for reaching out and a warm welcome to the community I am sorry to hear this.
Have you checked your online account to see if the payment went through?
I would also look at restarting your phone to see if that works for you. Thanks
Matt - Forum Team
New around here?
on 15-03-2023 08:34
Hi Matt,
Yes the outstanding amount shows as paid on my account. I've restarted my phone a few times but still no service.
on 15-03-2023 08:38
No problem, I am going to send you a PM so we can look into this.
Please look out for the purple envelope. Thanks
Matt - Forum Team
New around here?