Trying to check status of my iPhone order

[Shaz_cat]

Ordered an iPhone over the phone on Sunday as well as changing my plan. Signed relevant documents and was given a probable delivery date by the guy on the phone. Got an email to thank you for accepting the credit agreement 

However I’ve heard nothing else and just wanted to check it was going ahead. How do I check the status of my order?

[Hayley_S]

Hello @Shaz_cat,

Welcome, thanks for posting.

I am sorry for the delay with your new iPhone.

Have you checked your spam/junk folder for any further tracking details?

Many thanks,

[Shaz_cat]

Hi Hayley
Have found the original order in my VM account, giving the status as ordered awaiting stock ( iPhone 13 pro max) and an estimated date of 30/07/2022 so keeping my fingers crossed

[Hayley_S]

Hello @Shaz_cat,

Thanks for the update.

We are aiming to re stock all phones that have sold out, I am sorry for the wait on this.

Please do let us know how you get on.

Many thanks,