The old postal address is still on the bill

[IgorBeresford]

Can someone help me.  I noticed my old postal address is still on the bill.  Can someone help me change it to the new postal address. 

[Vikki_M]

Hi IgorBeresford 

Thank you for your post and welcome to our community.

Have you moved your Virgin Media services to a new property?

Ae you referring to the postal address stated on your online My Virgin Media account?

Please pop back to us when you can.