on 30-09-2021 09:23
received a text 'i be barring services in 42 days'
what does this mean and why have i received it ?
[MOD EDIT: Subject title changed for clarity]
on 30-09-2021 09:34
Hi @valdez.
Thanks for your post 🙂
I'm sorry to hear this.
Could you please confirm the number this came from? Is there any more context given in the message or was this it?
Thanks,
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on 30-09-2021 09:36
do you mean my mobile number ?
on 30-09-2021 11:42
Apologies, I mean the number the text came from.
Is this from Virgin?
To confirm, are you a PAYG customer?
Thanks,
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on 30-09-2021 13:42
don't know how to tell who the text came from except says Virgin Media
says to call 789 which i may have done if i had any signal
yes i am PAYG
on 30-09-2021 15:50
Hi @valdez
Do you have any barring services active at the minute? Call barring etc that you're aware of?
Regards
on 30-09-2021 16:48
don't know what you're talking about - no i don't , don't know why i received the text or what it means but 8 hours later still trying to get a response
on 30-09-2021 18:57
That may have been a message from us as we will no longer be providing PAYG services. But I can double check for you. I have sent you a private message.
Cheers,
Corey C
on 01-10-2021 10:32
so i am now being told that the message means my phone would stop working ? the message doesn't seem to explain that. when was i going to be told that PAYG is ceasing and when is any balance on the account to be returned.
the other phone i have has received no message - not even this 'i be barring' illiteracy. will this cease working at the same time with no warning ? and when is any balance for that phone on the account to be returned.