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Stop sending me bills - I've left Virgin Mobile

FedUpCustomer6
Dialled in

Stop sending me bills - I've left Virgin Mobile.

 

Just had a bill in for £0.00

 

What a waste of time.

1 REPLY 1

Reece_MH
Forum Team (Retired)
Forum Team (Retired)

Hi there,

Sorry to hear you've received a bill for a Mobile service that you've cancelled. How long ago did you leave Virgin Mobile?

If you have recently left us (within the last 2 months), this would have been a final bill, which is issued once there is no remaining balance or credit on the account. As the bill has been for £0.00, this would be deemed as the final bill and as a result, you will receive no further bills for your Mobile service.

Thanks,

Reece - Forum Team


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