on 08-05-2022 14:52
So just ordered my phone yesterday and straight away i get order status parked.
from reading on the forums it seems that alot of people get this issue and are told credit checks failed.
I know that my credit checks are fine. so do i need to chase up on this or what do i need to do since i know alot from what i've read is that no one ends up calling up to discuss this.
on 08-05-2022 15:03
Hi lewbob1999,
Thank you for reaching out to us in our community and welcome, sorry to hear your order for a Mobile has been parked, this can happen if more information is needed, have you spoken to our Mobile sales team to chase this up?
Regards
Paul.
on 08-05-2022 15:05
on 08-05-2022 15:26
I am sorry to hear this, did we advise what the issue was?
Regards
Paul.
on 09-05-2022 11:42
Hello HendersonH,
Can we ask if you need any help at all?
Gareth_L