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Katiea81
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Silly missed call text and 4g

Ok so since I have changed to the purple sim I now receive annoying text messages to say I have missed a call I have called 222 and turned the notifications off I have text STOP to 4567 and yet they still haven’t stopped!! Also along side this my 4g connection keeps dropping and doesn’t work properly unless I download the settings again now this is really really annoying considering this is all because my iMessages stopped working and I had to be sent a replacement sim!!!!

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Forum Team (Retired) Rich_B
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Message 2 of 9
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Re: Silly missed call text and 4g

Hi Katiea81,

 

Thanks for posting.

 

The missed call SMS problem is currently being looked at but at this stage I have no further information on when it's likely to be resolved.

 

In the meantime, take a look at the Virgin Mobile Voicemail help page, under the section How do switch message alerts on and off?, as it may help (in case these weren't the steps you followed).

 

Thanks


Rich
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Can make calls, but no data? Check your "Virgin Mobile APN settings"

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Katiea81
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Re: Silly missed call text and 4g

And what about me having no 4g connection

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poopipe
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Re: Silly missed call text and 4g

Having exactly the same problem. Switched to 3g and not happening

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Katiea81
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Message 5 of 9
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Re: Silly missed call text and 4g

Why are we paying for 4g and not receiving it??

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Re: Silly missed call text and 4g

Hi there, thank you for your posts.

 

Are you still having the same issue with this?

 

Nathan B

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poopipe
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Re: Silly missed call text and 4g

still having problem. Switched to 3g and problem not present. 4g problem persists

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Message 8 of 9
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Re: Silly missed call text and 4g

What handset are you currently using?

 

Nathan B

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Katiea81
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Message 9 of 9
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Re: Silly missed call text and 4g

It’s still the same for me aswell nothing has been fixed getting totally fed up with virgin media at the minute 

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