on 18-05-2022 11:25
I believe my service was suspended due to payments not going through. I have since fixed the issue with payment and even after 24 hours I believe my service is still suspended.
on 18-05-2022 13:59
Hi @DanJBateman,
Thanks for getting in touch and a warm welcome to our Community Forums! 🙂
Depending on your payment method it can take up to 5 days for the payment to be registered to the account. I've taken a look into this for you and there doesn't appear to be any issues with the service - are you able to check this for me and confirm whether you're still having issues or not?
Cheers,