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SIM does not work

My SIM does not work and unable to get service.  I could not even report the fault online. I tried calling from my friend phone and IVR does not give option to talk to anyone and keep saying we will send a text to page.

 

Very poor service which is unexpected.  Any idea how can I get this resolved before I leave VM or raise with ofcom.

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Re: SIM does not work

resolved after the issue is escalated. Pity there is no proper channel for reporting issues.
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Re: SIM does not work

I see, sorry that you've not had the best experience. If you have any further issues just pop back to our forum here and we will do our best to advise on the issues you're having 🙂 

 

Have a great weekend and stay safe. 

 

Thanks, 

 

Hollie_B

Hollie - Forum Team


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