Menu
Reply
  • 9
  • 0
  • 0
Katydarl
Joining in
95 Views
Message 1 of 2
Flag for a moderator

Returns error - My big mistake

I wish to tell virgin I made a big mistake by sending a Samsung j 3 back to them with the free tablet. It should not have been returned to them it should have been returned to carphone warehouse. Can I have it back? Virgin sent me a returns bag. And I posted it  back to them the same day.  I wondered why I had not heard from them I have to return this to carphone warehouse now. If not sooner Help this is urgent !!!!

Mod Edit: Post title changed to assist the community.

0 Kudos
Reply
  • 484
  • 16
  • 18
Forum Team (Retired) Daniel_G
Forum Team (Retired)
41 Views
Message 2 of 2
Flag for a moderator

Re: My big mistake

Hi Katydarl

 

If the product was purchased via CPWH and registered to our system then we'd send the return kit.

I hope you've got things resolved now.

Thanks,

Daniel_G - Forum Team

Need help swapping your SIM card? Find out more about activating your 4G ready SIM here. 4G SIM Swap Help


0 Kudos
Reply