on 20-11-2021 16:39
I cannot seem to register virgin mobile account .
It's says error 20 contact customer services .
Can any one help
on 20-11-2021 17:39
Hello @Stephlatty,
Welcome! Thanks for posting.
I am sorry to see that you are having issues registering your account.
Have you used the same email that you signed up with?
Many thanks,
New around here? To find out more about the Community check out our Getting Started guide
on 20-11-2021 18:10
No as the email that was showing was not right I think hotmail was put not MSN so using a new email when registering.
on 21-11-2021 10:14
Hello @Stephlatty,
This could be why it is not working, you would need to use the same email you signed up with.
Please can you try this and let me know if it works?
Many thanks,
New around here? To find out more about the Community check out our Getting Started guide
on 21-11-2021 16:45
Problem I am having is the email that it wants me to register is to long not a known or used email. I have a MSN account and the one that comes up has to many characters. When I send passcode I do not recieve it to any of my emails .
on 21-11-2021 17:12
Hello @Stephlatty,
Thank you for confirming.
I will send you a private message so we can help further.
Please look out for a plum envelope at the top right of your page.
Many thanks,
New around here? To find out more about the Community check out our Getting Started guide