cancel
Showing results for 
Search instead for 
Did you mean: 

Refund on add on

Ryank2002
Just joined

Hello I have accidentally tapped on my app and purchased a 1gb data add on for £10 that i do not need I haven't used any of the data so can this be refunded please

1 REPLY 1

Travis_M
Forum Team
Forum Team

Hi @Ryank2002

 

Thanks for posting on our community forum

 

Sorry to hear about your issue, unfortunately we're unable to refund data addons as the data will remain on the account. My apologies for any inconvenience this may cause.

 

Regards

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs