on 22-06-2022 02:16
Hello I have accidentally tapped on my app and purchased a 1gb data add on for £10 that i do not need I haven't used any of the data so can this be refunded please
on 22-06-2022 11:44
Hi @Ryank2002
Thanks for posting on our community forum
Sorry to hear about your issue, unfortunately we're unable to refund data addons as the data will remain on the account. My apologies for any inconvenience this may cause.
Regards