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Steph123kc
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Recent Charges on bill

Went online to check my bill this morning and it says i have £11 extra charges? Not sure why this is? I am unsure as to where this £11 charge has come from. When i look at the recent charges section on my account it doesnt give any breakdown or reason for the charges?

Can anyone help?

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Forum Team
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Re: Recent Charges on bill

Hi there Steph123kc

 

Thank you for posting on our forum pages.

 

We are sorry to hear that there's been some confusion over your bill with extra charges.

 

We'd like to take a look into this for you on here.

 

If you'd like to proceed please get back to us and we can take things from there. 

 

Look forward to hearing back from you.

 

Many thanks 

 

 

David_Pn
Forum Team

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