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Reactivate Mobile Phone

Xtie_OO
Joining in

Hey, how can I reactivate a deactivated mobile service due to unpaid bills which I paid in full on 28-09-22(edit)? I can't make calls unfortunately as 150 or 789 show up as "Call Failed" and I'm not positioned to make calls using an alternative means. Do kindly assist me as my phone is used to verify my bank account as well as for important communication that I'm expecting tomorrow 30-09-22. Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi there Xtie_OO,

Thanks for your post and welcome to the community.

If the number hasn't been cancelled and you've paid the bill then it should work.

To investigate this I've dropped you a PM, you'll find the message within the purple envelope icon.

Regards,

Kain

See where this Helpful Answer was posted

1 REPLY 1

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi there Xtie_OO,

Thanks for your post and welcome to the community.

If the number hasn't been cancelled and you've paid the bill then it should work.

To investigate this I've dropped you a PM, you'll find the message within the purple envelope icon.

Regards,

Kain