Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Re: Worst Company Customer Services EVER!!!!!

Fathy
Joining in

on ‎13-01-2022 20:41

Virgin is the worst company i have ever seen, virgin disconnect my mobile, and there was no bill due to pay, i am trying to contact them for the last 24 hours but i failed, they have no clear email or customer service. i called 0.454541111 many times each time took around 15 to 21 minutes, without answering me. [ i called 6 times] also i called 789 has no answer as well.

please contact me to solve the problem

0 Kudos
2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎13-01-2022 20:46

Hi @Fathy 

I've moved your post from the natter section (VM Staff seldom look in that area) to the Mobile account forum.

The Forum Team are unable to make calls or organise callbacks but they should pick up this thread and try to help.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
0 Kudos

Zak_M
Forum Team (Retired)
Forum Team (Retired)

on ‎14-01-2022 08:21

Good morning @Fathy. 

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues with your services being restricted. 

 

We can take a look and see if there is any outstanding amount on your account, unfortunately we are not able to take any payments via the forums. 

 

Please do let me know how you would like to proceed.

 

Kind regards,

Zak_M

0 Kudos
Top