on 16-03-2022 08:28
What's with the team trying to push people on to 02 mobile as part of their package, despite being told I don't want it, are you on commission? Had to contact 02 to stop dd and also contact my bank to get money back.!
on 16-03-2022 10:33
Hey @roddydogs,
Welcome back to the community and thanks for taking the time to post.
I'm sorry that you have had to speak to O2 to get this sorted, have you taken one of our Volt packages as that comes with an O2 sim?
Regards,
Steven_L
on 16-03-2022 10:48
Not intensionally.
on 16-03-2022 13:37
Any Volt package would come with an O2 sim card and the agent that you spoke to should have advised this, when you took out the contract.
Regards,
Steven_L