on 10-02-2023 15:34
I'm having the same problem with me samsung z3 just stopped working one day. Tried everything new sim though my sim works fine in my s20.
Tried resetting unlocking and even been through samsung and followed all there instruction no joy
on 10-02-2023 17:43
Hi @Eward
Thanks for posting and welcome back to the community.
Sorry to hear you're having issues with the Samsung phone. Is the phone in question one you got from us or third party?
Best wishes,
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on 10-02-2023 18:33
Its from a 3rd party but worked well for 2 months then just stopped
on 10-02-2023 20:38
Thanks for coming back to us. If the SIM is working fine in another handset then I am afraid it would be the handset that is the issue I'm afraid.
on 11-02-2023 14:39
Yeh samsung said its the provider as the phone works fine apart from won't acknowledge the sim I'll try another network sim just me and the hubby are both on virgin
