Proof of barring

[Ilir1234]

Hello, can anybody please help me . I lost my phone and the insurance company it’s asking me like an evidence to give to them the proof of barring. I haven’t bought the phone with virgin I had only the number with your company , how can I get this proof of barring ? 

[Natalie_L]

Hi liir1234, 

Welcome to the Community and thank you for posting. 

I am very sorry to hear you have lost your phone, we would be happy to look in to this further for you. 

To do this, we will just need to confirm a few details via private message  which I will pop over to the purple envelope on the top right of this page. 

Speak soon,