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chmf
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Porting Number Verification Code Error

I bought 4 SIM cards to port from EIR to Virgin and during the process of verification code the Virgin steps state that I need to enter a 4 digit code that will be send to me. When I get the sms verification code it has 6 digit and is refused by giving a verification code error.

Has anyone faced similar error before? I am trying support and all possible channels and they are all busy not taking my call.

It is my 4th day trying....bad start, I am almost reconsidering the move.

 

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Martin_N
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Re: Porting Number Verification Code Error

Hi chmf,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about the issue you're having with your new SIM cards. 

 

I have been unable to locate your account but do wish to help so I will private message you to get some details. 

 

^Martin

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