Phone still barred

[Kelmar]

Why is my sim still barred. I paid the £21.00 owed 12 hours ago and I still have no access to my phone. HELP

[Tom_W1]

Hi @Kelmar thanks for your post although we're sorry to hear of your concerns raised here.

I can take a further look into things for you here, please allow me to send you a PM so I can look into this further for you.

Kindly expect the PM from me to arrive shortly and respond directly when you can!

Many thanks