Hi, 3 day ago I payed the bil by my bank. Now in the system of Virgin Media, the payment of the bill is declined yet. How can I do? Exist in Virgin Media an email where I can send the receipt of my bank? Thanks
Thank you for taking the time to post in the Community.
I'm sorry ti hear that your payment was declined. I just wanted to check in with you and see if you have managed to get this problem sorted out.
If not and you're still having an issue with this, I will need to take more details in order to look into this for you. Please send me a private message by clicking this link: PM me here and provide the following details: