PAC Request Error

[axgod2]

I am trying to get a PAC code to port my number to another provider

I have logged into my online account and requested a PAC, I get a message on screen saying oops something went wrong and receive a text saying PAC request error

I tried the chat link on the online account and that also gives an oops something went wrong message

I have tried texting PAC + birthdate to 65075, but text says Sorry, but we can't get hold of it right now

Rang 789, but seems to be constantly busy.

Please can you tell me how I get the PAC code?

[Paul_DN]

Hi axgod2,

Thank you for reaching out to us in our community and welcome, sorry to hear you are taking your number else where and haven't been able to request a PAC code, I have been able to locate the account with the details we have for you, when was it you tried to request this?

Regards

Paul.

[axgod2]

Hi

I tried repeatedly yesterday evening, and have just tried again. Still getting the same error

[Paul_DN]

Hi axgod2,

So I can help further I will need to take you offline, so I can confirm all your details and clear Security, I will send an invite shortly, once received please click on the purple envelope to accept?

Regards

Paul.

[shantanu_82]

Hello,

I have the exact same issue.

I have been trying to request my PAC for the last 2 days, but keep getting the same message.

Could you help me locate my PAC as well.

Thanks!