Order parked

[Reece0806]

Hi my order is parked And it says wait for an email or call but haven’t received anything, just wondering how long it would take or if my order has been unsuccessful?

[Reece0806]

Hi I’m just wondering the status of order ref: [REMOVED] and how long it stays parked before I know an answer on weather I can get the contract or not?

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[Megan_L]

Hi Reece0806, 

Thanks for using the forums to get this issue with your parked order looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you. 
Usually a mobile order is parked due to -
•    Incorrect information given when processing order
•    Failed credit check 
•    Fraud check
•    System error
I can look into your order here on the forums for you, however you can also text 0753 301 6422 or call 0345 600 0789 if you need to. 
I will send you a PM now asking for some further information. 
Thanks,

Megan_L