Order Parked

[darksinfulldeed]

I tried to set up a pay monthly contract on Friday and was told I would receive my order Monday 26th, but instead it is telling me my order is "parked" and "our customer service team will be in touch to discuss about this order" I have heard nothing from your customer service team. 

My order ref: 10000180xxxxx

Some help would be appreciated. 

[MOD EDIT: Personal and private information has been removed from this post.]

[Martin_N]

Hi darksinfulldeed,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about your Mobile order. 

I am more than happy to take a look into this for you. 

I will private message you now to confirm your details. 

^Martin