on 23-05-2022 15:10
I placed an order for a new mobile contract but it is showing as parked. Please can you check this out and let me know why it is happening?
on 23-05-2022 15:20
Hi Someonenew1,
Thank you for reaching out to us in our community and welcome, sorry to hear your order for a Virgin Mobile phone has been parked, this usually happens when more information is required, when was it you applied?
Regards
Paul.
on 23-05-2022 15:24
I tried to placed this order this morning.
on 23-05-2022 15:33
Thank you for confirming this, I would advise speaking to our Mobile sales on 0800 052 0238. ^PDe
on 24-05-2022 10:29
Thanks, but I don't have phone right now so can't call that number. Any other suggestions?
on 24-05-2022 11:39
Hi Someonenew1,
I am sorry to hear you haven't got a phone, you would need to either call or send a text to +44753 301 6422, if you are able to use a family member phone to contact us.
Regards
Paul.