2 weeks ago
Re the above order number.
No one called me back regarding this order (see your email dated 27/11/2018) so I notifying you that I DO NOT want to proceed and am cancelling within the 14 day period.
As you have now sent me the Phone I need instructions on how to send it back.
a week ago
Thanks for your post and welcome to our community.
Very sorry to hear that you didn't hear back about your order and now you have the phone you wish to cancel.
If you're sure you want to cancel then we'd need to send you a jiffy bag if this hasn't already been arranged.
If you still want to go ahead then please pop me a personal message and we'll take things from there.