on 04-06-2022 19:20
Hi my order is showing as parked could somebody kindly chase this up for me thanks. [REMOVED]
[MOD EDIT: Personal and private information has been removed from this post.]
Answered! Go to Answer
on 05-06-2022 08:47
Hello @Tomcald,
Welcome, thanks for posting.
I am sorry for the issues with your current package.
Is this showing on the Yodel website or on your online account with us?
Many thanks,
New around here? To find out more about the Community check out our Getting Started guide
on 05-06-2022 08:47
Hello @Tomcald,
Welcome, thanks for posting.
I am sorry for the issues with your current package.
Is this showing on the Yodel website or on your online account with us?
Many thanks,
New around here? To find out more about the Community check out our Getting Started guide
on 05-06-2022 12:44
Hi sorry I should of been more specific, my order is showing as parked on virgins website thanks again.
on 05-06-2022 13:27
Hello @Tomcald,
No problem at all, just needed to make sure I understood fully.
Have you had confirmation that your credit check passed for the phone?
Many thanks,
New around here? To find out more about the Community check out our Getting Started guide
on 08-06-2022 23:49
Hi, and yes as far as I know, virgins way of doing things is different than other providers it said I’d be emailed my credit agreement and to sign it within 4 days but this never came, and my order is now parked.
on 09-06-2022 08:46
Thanks for coming back to us Tomcald,
We can certainly look into this fir your and find out what is happening with your order. I will pop you over a private message to take come details from you.
Please click on the purple envelope to accept the chat.
Kind regards Jodi.