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ntd123
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Old Virgin Mobile bill ruining credit file

Hi, I have an old mobile contract that has a £32 balance owed on it that I can't find a way to pay off and is leaving a negative imprint on my credit file

I have tried ringing the collections team and they just pass me back to virgin mobile, where I subsequently fail the security questions.

Can anybody please help as all I want to do is pay off the charge

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Re: Old Virgin Mobile bill ruining credit file

Hi ntd123

Are you still able to log into your online accounts and make a payment this way 

Gareth_L 

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