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firstandlast
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Non EU Roaming Costs

Hi, I'm currently visiting Italy, pasing through France on the way. Today I took a trip into Switzerland. 

Should I have received a text message informing me that I was no.longer in an EU country and would be charged for data and calls etc? I have received one for all the other countries I have passed through.

 

 

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firstandlast
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Re: Non EU Roaming Costs

Very disappointed that no one has replied to my query after 3 days. 

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firstandlast
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Re: Non EU Roaming Costs

I take it by the lack of response to my question a week ago that the virgin staff on these forums are as incompetent as the customer support staff.

 

Woe betide anyone asking a difficult question.

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Forum Team (Retired) Terri_P
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Re: Non EU Roaming Costs

Hi firstandlast,

Thanks for your post on the Community and welcome. I'm sorry to hear that you are experiencing an issue with roaming and apologise for the time it's taken to respond to your post.

Do you still require assistance with a roaming issue in Switzerland?

 

 


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