on 12-05-2022 21:29
At 1pm today I passed the credit check online and set up delivery details. I had an email stated ‘next steps for your order’ I had an order number and it said further checks were being done. I since haven’t received an email and it is now 9.30pm. Would be grateful of
qny help
on 13-05-2022 09:45
Hi Sophestepanian,
Thanks for posting and welcome to the community.
Apologies for the issues faced regarding this, may I ask are you awaiting confirmation from a handset order?
Thanks,
on 13-05-2022 11:11
yeah thats right
on 13-05-2022 11:16
Thanks for the response, may I ask whether you have been sent the agreement to sign since posting?
Cheers,
on 13-05-2022 11:23
No, I haven’t been sent anything else. Just the ‘next steps for your order’ that had the number and mentioned further checks
on 13-05-2022 11:30
Ahh, okay.
To investigate further I've dropped you a PM.
You'll find this within the purple envelope icon.
Thanks,