No email after signing up via phone

[Javier19]

On the 25th I called to sign up for a 30day rolling contract and the lady on the phone said I would receive an email after, now it has been 2 days and I still have received no emails, I believe the lady misheard me when I was reading out my email and now I am unable to login to my virgin account, would it be possible to get any help with this?

[Tom_F]

Hi Javier19, thanks for your post.

Sorry for any delay with your order. Unfortunately we're unable to help with sales/new deals here - you would need to contact the relevant teams on 0800 183 1234 - or other contact options here: virg.in/VMcontact they'll be able to get this corrected for you.

Tom