No confirmation email

[Nate019]

Hi

i placed an order last night for a new phone, it all went through and said it’s over to them now, but I’ve had no email to confirm it or anything to verify my account so I can login and check the progress.

when I try and log in it says I need to verify, I click on send email but I never get anything

any help? 

[Ashleigh_C]

Hi there @Nate019

Thank you so much for your first post to our Community Forums and welcome to the team! 

I'm so sorry to see this is not working for you! I'd be happy to take a look, I'm just going to send you a PM so we can investigate further. Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message received. 

Thank you.