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dollparts
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No 4G since upgrading

Recently paid for and started using new 4G sim but no 4G service for the week since I have had it. IOS up to date so what else could be the problem? 4G is widely available where I am located.
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Forum Team (Retired) Rich_B
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Re: No 4G since upgrading

Hi dollparts,

 

Thanks for taking the time to post. My apologies for not having a 4G service since the upgrade.

 

As it's an upgrade then you'd need to wait until your allowance refresh date for this to work. Can you send me your mobile number in a private message here and I'll be able to check it for you?

 

Thanks


Rich
Forum Team

Can make calls, but no data? Check your "Virgin Mobile APN settings"

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