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Newly ordered phone returned to sender

Rodders7
Joining in

On the 22nd of May I ordered a Samsung Galaxy s20 FE and was told it would be delivered by YODEL the next day. This morning I checked the status of the delivery on YODEL's tracking page and it said 'incomplete' and that the phone had been returned to the sender.

It says to contact the sender to more information but i am unable to call them as my original phone is broken. I or my account hasn't been updated on this problem, so i am wondering if anyone can help me on what to do next?

 

10 REPLIES 10

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Hello @Rodders7,

Thanks for confirming your details, I am glad you have got this resolved now.

If you ever have any more issues, please do post so we can help you asap.

Many thanks,

Hayley
Forum Team



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