on 26-08-2021 11:20
I’m having the same problem…
on 27-08-2021 11:45
Hi @bard_college,
Sorry to hear that you're having issues with parental controls. Please can you confirm whether this is for your mobile account or broadband?
Thanks,
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on 27-08-2021 12:01
Mobile
on 28-08-2021 12:13
Thanks for getting back to us bard_college,
Can you confirm if you have tried to change this via your online account already?
Alex_Rm
on 28-08-2021 12:16
Yep, the slider just reverts
on 29-08-2021 12:25
Hi bard_college
Thank you for replying
I am more than happy to take a look at this for you
I will need to send you a private message to pass security
If you can check the purple envelope top right of your screen that would be great
Regards
Gareth_L
on 29-08-2021 13:18
Hi bard_college
Thanks for those details
I have removed the filter from here
Can you see if that has worked
It might need a reboot on the phone first though
Gareth_L