Need to reset mobile account password but have no phone numbee

[marcus110x]

ive had the you're in welcome to the gang email, but my phone didnt save the password. as it normally does save everything. 

is there a way to change the password without having a virgin media number? 

any help would be appreciated as i'm not sure when the contract is coming

thanks in advance

[John_GS]

Hi @marcus110x

Thanks for posting and welcome to the community. I'll be able to PM you now to resolve this.

Best,