Menu
Reply
  • 1
  • 0
  • 0
Vinajesani
Just joined
104 Views
Message 1 of 2
Flag for a moderator

Need a new Sim card size

Hi
I have recently purchased a new phone and my sim card doesn't fit in that phone. How do I receive a new sim card with the same number attached to it, just a different size? I'm also in another country so I can't get access to my account as I've forgotten my password and I can't receive the code that they send to your phone as I haven't got any reception. How do I log into my account.
Thanks
0 Kudos
Reply
  • 6.98K
  • 352
  • 540
Forum Team (Retired) Rich_B
Forum Team (Retired)
78 Views
Message 2 of 2
Flag for a moderator

Re: Need a new Sim card size

Hi Vinajesani,

 

Welcome to the community and thanks for posting.

 

My apologies for the delay in responding but I believe this has been resolved since posting. If not, please come back to me and I'll happily assist further.

 

Thanks


Rich
Forum Team

Can make calls, but no data? Check your "Virgin Mobile APN settings"

0 Kudos
Reply