on 24-08-2021 11:29
I am having the same problem. Virgin have blacklisted but refuse to send proof, which I need for my insurance claim
on 25-08-2021 11:46
Hi StanleyBK,
Thank you for your post and welcome to the community.
Our apologies for any frustration with getting this sorted.
I have been able to locate your account and can see you have spoken with the team regarding this.
Have they been able to get this resolved for you?
^Martin