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mjbrown01234
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My Account - Mobile - Oops, something's gone wrong!

I have just signed up for a Virgin mobile.

I have registered for my account, and verified my email address, but when I try to log in I keep getting:

"Oops, something's gone wrong!"

Can anyone help, please?

Thanks,

Mike

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Forum Team
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Re: My Account - Mobile - Oops, something's gone wrong!

Hi mjbrown81234, 

 

welcome to the forums 🙂 

 

Firstly I would like to apologise for the issue you've been having when trying to log in. Can I ask if you have used a different browser? This normally is the root cause of the problem. 

 

Let me know! 

 

Thank you for your post. 

Ryan_N - Forum Team
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mjbrown01234
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Re: My Account - Mobile - Oops, something's gone wrong!

Sorted now thanks.
The sales team had to re-order my new mobile and gave me a new phone number.
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Forum Team (Retired) Tom_S
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Re: My Account - Mobile - Oops, something's gone wrong!

Hi mjbrown01234,

 

I am glad to hear that it looks to be sorted for you. If you need anything else just let us know.

 

Thanks

Tom_S

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