on 04-02-2022 13:33
Hi,
Can someone please look into my mobile phone bill, it's about double what it should be?
on 04-02-2022 15:52
Hi hooded79,
Thanks for posting and welcome back to the community!
Really sorry about any issues faced.
Have you checked your bill for any potential expired discounts?
Through your bill as well, have you checked where the increase has come from?
Thanks,
on 04-02-2022 15:58
Hi Kain,
Many thanks for your reply.
There are no discounts due to end but the bill is around double what it should be, I have no idea why?
on 04-02-2022 18:58
I see, thanks for reply.
I'll drop you a PM so we can go through some further details.
Thanks,