cancel
Showing results for 
Search instead for 
Did you mean: 

Mobile phone bill wrong

hooded79
Joining in

Hi,

Can someone please look into my mobile phone bill, it's about double what it should be?

3 REPLIES 3

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi hooded79,

Thanks for posting and welcome back to the community! 

Really sorry about any issues faced.

Have you checked your bill for any potential expired discounts?

Through your bill as well, have you checked where the increase has come from? 

Thanks,

Kain

Hi Kain,

Many thanks for your reply.

There are no discounts due to end but the bill is around double what it should be, I have no idea why?

Kain_W
Forum Team (Retired)
Forum Team (Retired)

I see, thanks for reply. 

I'll drop you a PM so we can go through some further details.

Thanks,

Kain