I received only the last part of a voicemail message from virgin yesterday, on my mobile. Last night was unable to sign into my mobile account. Kept getting those irritating recaptcha pics, & repeatedly; even when that box had green tick in it, when I clicked log in, it all happened again.
Last night a message did come up re some upgrade/update work at virgin media mobile. Well, it would seem that the same thing is still going on.
This needs to be sorted as it is a total pain & very annoying.
I tried the forgotten password link, although I was using the password I had reset 2-3 days ago, but when I entered my email & phone number, it apparently didn't recognise the details, despite there being green ticks in the boxes, and then went into this tedious, never ending recaptcha mode.